SHIPPING POLICY

For the moment we ship only to New Zealand addresses.

We can ship to virtually any address in New Zealand. 

Orders usually Ship in 1 to 2 Business Days and you should receive your items within 3-5 business days. 

Most orders within New Zealand are shipped by either Post Haste, Fastways (residential, business and rural addresses) or New Zealand Post (PO. Box addresses).

SHIPPING (on orders below $69)

Residential addresses: 

  1. South Island orders (below $69) will be shipped for $7.50

  2. North Island orders (below $69) will be shipped for $8.50

  3. PO Box address orders (below $69) will be shipped for $12

Rural addresses:

  1. South Island orders below $69 will be shipped for $15

  2. North Island orders below $69 will be shipped for $15

FREE SHIPPING (on orders above $69*)

Residential addresses: 

  1. South Island orders over $69*.

  2. North Island orders over $69*.

- Rural & PO. Box addresses:

  1. South Island orders over $69* will be shipped for $6 (instead of $14) and free for all orders over $100*. 

  2. North Island orders over $69* will be shipped for $6 (instead of $15) and free for all orders over $100*. 

  3. PO. Box orders over $69* will be shipped for $6 (instead of $12) and free for all orders over $100*. 

* Free shipping and bulk discounts are not applicable to baskets/targets and footwear.

RETURNS POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of New Zealand Disc Sports Supplies  receiving the returned items, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the courier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

CONTACTING US 
If there are any questions regarding this policy you may contact us using the information below:

New Zealand Disc Sports Supplies Limited

52a Panorama Terrace 
Queenstown 9300
New Zealand

sales@nzdss.co.nz

Call us at (0064) 027 368 8668